As digital work continues to develop in reputation, the demand for work at home receptionists additionally continues to develop! In case you are inquisitive about distant receptionist jobs, this weblog put up will reply all of your questions!
We’ll cowl all the main points, together with day-to-day tasks, annual wage expectations, and the wanted gear. We’ve even included hiring corporations that recurrently have openings for distant receptionists.
What Obligations Does a Distant Receptionist Have?
The tasks of distant receptionists range from firm to firm. Nonetheless, the first duties often entail answering incoming cellphone calls, understanding the caller’s wants, directing these callers to the suitable particular person or division, and retaining an in depth report of every interplay.
Along with answering a excessive quantity of incoming calls, some corporations might ask their distant receptionists to deal with administrative duties like scheduling conferences, dealing with e-mail correspondence, proofreading written supplies, and doing knowledge entry duties.
Receptionist roles are usually entry-level positions, and in case you work for a bigger firm, there’s possible room for profession development. For instance, if working as an government assistant is what you need, being open about your profession objectives will assist your supervisor know the way they will greatest assist you to transfer towards success throughout the firm.
What Are the {Qualifications} for Distant Receptionist Jobs?
Distant receptionists play an important function in enterprise operations. Receptionists are often the primary level of contact for purchasers, so it’s necessary that they make a great first impression.
In the event you get pleasure from speaking on the cellphone and interacting with others, listed here are the essential {qualifications} and abilities you’ll want for this line of labor:
- Highschool diploma or GED
- Prior customer support expertise is useful
- Potential to work independently in a distant setting
- The flexibility to multitask as you’ll be answering and transferring calls, in addition to documenting interactions
- The flexibility to remain calm and picked up below stress
- Glorious written and verbal communication abilities
- Quick and correct typing abilities and powerful consideration to element
- Have to be computer-savvy
- Data of frequent software program applications
What Is the Common Wage for a Distant Receptionist?
Distant receptionist salaries range tremendously relying on the place you reside, the dimensions of the corporate, and your expertise degree.
In response to ZipRecruiter, distant receptionists earn a mean of $18 per hour.
Distant receptionist salaries have a tendency to extend with time, so in case you stick it out at one firm and achieve expertise and seniority, your wage ought to enhance accordingly.
Many corporations additionally present further incomes alternatives, similar to performance-based bonuses, funds for referring certified hires, and sales-based incentives if a part of the job is qualifying gross sales leads over the cellphone.
It’s additionally price noting that specialised coaching, similar to within the medical or authorized fields, sometimes earns larger wages than working as a generalist.
What Gear Is Required for a Distant Receptionist Position?
Distant receptionist jobs often require the next gear:
- Pc
- Smartphone or landline
- Headset
- Excessive-speed web connection
- Up-to-date laptop software program applications
- A quiet, distraction-free house workplace
- Workplace provides like paper and pens
What Gear Do Employers Present?
Most distant receptionists use specialised software program applications issued by the hiring firm to reply incoming calls. Some corporations might present your work gear (a pc, headset, and a month-to-month web stipend), whereas others don’t. You’ll even be skilled on work-specific procedures, scripts, and call-handling directions. Most corporations listing gear and web pace necessities on the job itemizing, so you’ll want to learn by means of these earlier than making use of for a place.
Many employers would require you to take a look at your web bandwidth to make sure it could possibly help distant methods and purposes. Generally, it’s worthwhile to use a hardwired web connection by means of an ethernet cable (wi-fi and satellite tv for pc connections are usually not allowed).
Who Hires Distant Receptionists?
Many corporations, from small companies to giant companies, use distant receptionists, in addition to people like attorneys, entrepreneurs, and therapists.
The place to Apply for Distant Receptionist Jobs
In case your true calling is working as a distant receptionist, take a look at these hiring corporations:
1. Reply Aide
Reply Aide hires digital customer support representatives from AL, FL, GA, or TX. For these digital receptionist jobs, you’ll want a typing pace of at the least 40 WPM, sturdy communication abilities, and the flexibility to multitask. Reply Aide runs twelve months a yr, 24 hours a day, so you will have lots of flexibility when it comes to your schedule. The beginning pay is $13-$16 per hour, and full-time positions include advantages.
2. AnswerFirst
AnswerFirst hires customer support professionals from the US to reply calls for his or her purchasers. Duties might embody message or order taking, scheduling appointments, troubleshooting points, or relaying data. AnswerFirst is open 365/24/7, they usually rent for full-time and part-time roles. In the event you work 30 hours or extra per week, you’ll be eligible for advantages after six months of employment.
3. Again Workplace Betties
Again Workplace Betties hires authorized consumption specialists in Arizona, Texas, Nevada, Pennsylvania, and Florida to offer attorneys and authorized companies with cellphone and net chat companies. Again Workplace Betties is barely open Monday by means of Friday, in order that they don’t have evening or weekend hours obtainable. Full-time positions have many advantages, together with all of the gear it’s worthwhile to do your job. The beginning wage vary for these positions is $17-$19 per hour.
4. Daring Enterprise
Daring Enterprise is a world expertise group that provides distant positions in administrative help, again workplace help, customer support, name middle options, advertising and marketing, accounting, healthcare, and IT. Daring Enterprise embraces teamwork, range, flexibility, and innovation, providing complete advantages to full-time staff. Try their present choice of distant job openings right here, and test again usually, as new roles are at all times added.
5. Gabbyville
Gabbyville hires US-based distant receptionists to deal with shopper calls, take messages, and e book appointments for a wide range of companies and professionals. To use, you need to submit your web pace, typing take a look at outcomes, and a resume.
6. PATLive
PATLive hires part-time digital receptionists from Texas, North Carolina, and Georgia. Prior expertise as an administrative assistant, receptionist, entrance desk receptionist, or in a clerical function is required. The beginning pay charge is $13 per hour, and the corporate gives versatile scheduling because it’s open 24 hours a day.
7. ReceptionHQ
ReceptionHQ hires digital receptionists in the US to offer personalised service, name switch, and appointment-setting companies to their purchasers in a wide range of industries. Their operations run 24/7, in order that they have a number of roles and schedules to fill.
8. Ruby Receptionists
Ruby Receptionists hires digital receptionists to offer phone companies to their purchasers. Ruby has each full- and part-time positions, versatile scheduling, and advantages for full-time employees. Positions are location-dependent, so you could wish to bookmark their profession web page for brand spanking new openings.
9. Smith.ai
Smith.ai hires digital receptionists and buyer engagement representatives to reply incoming cellphone calls for his or her purchasers. They rent receptionists from the US and Mexico. Whether or not you’re on the lookout for full-time or part-time work, Smith.ai can accommodate your wants and offer you the pliability you need. Full-time positions include advantages.
Different Locations to Discover Digital Receptionist Jobs
In the event you want extra choices for this distant occupation, take a look at these employment companies and profession web sites for brand spanking new openings.
10. Robert Half
Robert Half is a staffing company the place you’ll be able to seek for work at home jobs. Simply kind within the place and click on the distant job solely button. Robert Half has short-term, everlasting, and contractor roles for US residents.
11. FlexJobs
FlexJobs is a paid on-line job board that caters to versatile work choices, similar to distant, part-time, hybrid, and freelance roles. The great factor about FlexJobs is that they vet all the jobs listed on their web site, so that you by no means have to fret about employment scams. In addition they have a big selection of search inputs, so yow will discover precisely what you want when it comes to a distant job! Presently, FlexJobs has a number of full-time and part-time distant receptionist positions on its web site. You’ll be able to arrange a job alert so that you’ll at all times find out about related job openings.
12. LinkedIn
LinkedIn is a social media platform devoted to profession professionals. On LinkedIn, you’ll be able to seek for distant receptionist jobs and arrange job alerts to have new jobs despatched on to your inbox. Simply you’ll want to do your due diligence when trying to find jobs on LinkedIn; there are lots of pretend job listings that sneak by means of the cracks.
13. Upwork
Upwork is an internet market for freelancers. Right here, yow will discover all kinds of call-related work, similar to customer support, chat help, and gross sales roles that you are able to do from house. With Upwork, you’ll be able to bid on initiatives or create a profile and anticipate potential employers to contact you.
Execs and Cons of Working From House as a Distant Receptionist
All jobs have professionals and cons, and digital receptionist jobs are not any completely different. Listed below are a few of the greatest elements of this distant place and a few of the not-so-great elements.
Execs:
- It doesn’t require a school diploma
- Good work for newbies
- Many corporations provide a versatile schedule for employees
- Advantages are sometimes supplied for full-time employees
- Many corporations rent for this occupation
- Alternatives for development throughout the firm
Cons:
- Entry-level pay
- You will have to work nights, weekends, or holidays
- Cellphone work will be nerve-racking
Last Ideas on Being a Digital Receptionist
What do you suppose? Is working from house as a digital receptionist best for you? Remember to weigh all the professionals and cons of this distant occupation earlier than making your determination. As you’ll be able to see, there are lots of corporations who would like to have you ever on their staff.
Do you get pleasure from speaking to individuals on the cellphone? Here’s a large listing of distant customer support jobs.
Initially printed January 24, 2022. This content material was up to date in March 2025.
