When you’re in search of buyer help, gross sales, receptionist, or cellphone operator jobs from residence, now we have you coated. Try this large record of distant customer support jobs!
Over time, I’ve labored my fair proportion of cellphone jobs.
In school, I labored as an appointment setter for a direct gross sales staff. I additionally labored as a telemarketer, making cellphone requires charities, political campaigns, and Pizza Hut, providing clients a purchase one, get one free deal.
After school, I moved to Vail, Colorado, to snowboard for the winter season. To fund this tour, I labored as a reservation agent on the Lodge at Vail, serving to folks e-book lodge rooms.
Later, after acquiring my second diploma and my nursing license, I labored on the cellphone, approving medical gear, provides, and nursing visits for Medicaid sufferers.
When you take pleasure in speaking to others and may keep calm below strain, there are tons of distant customer support jobs the place you will get paid to speak on the cellphone!
The Gear You’ll Want For Distant Buyer Assist Jobs
For many distant customer support jobs, you’ll want a hardwired high-speed web connection; this implies no Wi-Fi, satellite tv for pc, or hotspot connections. A couple of firms, like Working Options and ACD Direct, enable contractors to make use of DSL connections. Most firms may have job seekers submit an web velocity take a look at together with their job functions.
One other factor you’ll want is a devoted residence workplace that is freed from distractions; no canine, youngsters, or family members ought to interrupt you when you’re having buyer conversations. Because you’ll be sitting for lengthy intervals, you also needs to have an ergonomic desk and workplace chair. Standing desks are an excellent possibility for this sort of distant work.
Lastly, you’ll want a pc and a hardwired headset. Some firms like Apple, Amazon, and Zapier will present all of the gear you have to do your job. Different firms, like Williams-Sonoma, don’t. Every firm has completely different software program packages that they use for his or her customer support calls and documentation. You should definitely learn via these necessities earlier than making use of so that you simply don’t waste time making use of for jobs that you simply’ll be unable to do.
What {Qualifications} Do You Want For Distant Buyer Service Jobs?
When you’ve by no means labored from residence, buyer help jobs are a wonderful option to start your journey. Whereas some firms do require earlier work expertise, many firms don’t. Nevertheless, you will want wonderful communication abilities, each written and oral, empathy and fervour for serving to folks, and tech-savviness.
For some customer support roles, you’ll be required to have technical experience with the intention to assist clients troubleshoot technical points. When you take pleasure in serving to clients with their considerations however desire to not discuss on the cellphone, there are firms that rent on-line chat and textual content brokers. You possibly can discover this submit for data and hiring firms.
60 Distant Buyer Service Jobs You Can Do From Dwelling
This record focuses on distant customer support, tech help, receptionist, lead technology, and gross sales jobs. When you’re in search of distant phone-based nursing jobs, take a look at this submit.
1. AAA
AAA hires distant customer support reps for its insurance coverage and membership service facilities. These positions are full-time and include advantages. You’ll want a highschool diploma, wonderful customer support abilities, and laptop proficiency to use for these positions.
2. ACD Direct
When you’re desirous about working with companies or non-profits, ACD Direct could be an excellent match. You possibly can work remotely as an impartial contractor and earn $0.25-$0.35 per discuss minute. These are inbound advertising and marketing calls, and also you receives a commission per discuss minute. ACD Direct doesn’t rent people from California, Delaware, Louisiana, Massachusetts, South Dakota, Vermont, Washington, West Virginia, and Wyoming.
3. Aha!
Aha! hires distant buyer success specialists from the US, Canada, the UK, Eire, South Africa, New Zealand, and Australia. To be thought-about for these positions, you should have not less than one 12 months of expertise in a product advertising and marketing function. Aha! gives intensive advantages and profit-sharing.
4. Aira
Aira hires at-home brokers to help the blind and visually impaired through cellphone. Their purchasers put on particular glasses that permit brokers see the person’s environment in order that they will help these folks of their every day lives.
5. Alorica at Dwelling
Alorica is an outsourced communication resolution. This implies firms rent Alorica to do their cellphone work (like analysis, customer support, gross sales, undertaking administration, and extra). Every job itemizing has completely different necessities by way of expertise and placement. Customer support reps earn an hourly wage, and full-time positions include advantages and paid coaching.
6. Amazon
Amazon hires make money working from home customer support associates. You’ll work together with clients through cellphone, chat, and e-mail on this place. Amazon has each full- and part-time jobs accessible. With Amazon, you’re employed as a W2 worker, not an impartial contractor. As a part of the Amazon customer support staff, you’ll reply queries through cellphone, chat, and e-mail communication from clients, drivers, shippers, and supply companions, resolving technical points.
7. American Specific
At American Specific, they rent distant name middle employees for customer support, journey and life-style, gross sales, and human useful resource positions. Positions embrace digital or hybrid work preparations, aggressive pay, bonus incentives, and complete advantages.
8. Wherever Works
Wherever Works hires distant shopper expertise associates, bilingual associates, account specialists, HR generalists, and different distant positions. For these full-time positions, you should stay in Arizona, Florida, Georgia, Idaho, Missouri, Montana, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, or Virginia. Wherever Works hires entry-level employees and offers advantages 60 days after employment. Staff want to supply their very own laptop methods and high-speed web connection.
9. Apple
Apple hires part-time and full-time at-home advisors, staff managers, and space managers to supply customer support and tech help to Apple customers. You will need to have two years of tech troubleshooting expertise and be capable of kind 40 WPM. These positions include aggressive pay, advantages, and an iMac and headset.
10. Aspira Join
Aspira hires people from the US and Canada for distant customer support roles inside the outside recreation area of interest. Work at home positions will show the phrase “distant” on their job web page within the job title. You will need to have wonderful communication abilities and former customer support expertise to use. Aspira gives aggressive pay and lots of advantages, like three weeks of paid trip.
11. Aspire Life
Aspire Life is a world firm that hires people for distant buyer and concierge providers. Search for the job listings with “make money working from home” within the title to search out their distant positions. The pay is aggressive, and full-time positions include advantages. You need to have a highschool diploma and wonderful verbal and written communication abilities.
12. Daring Enterprise
Daring Enterprise helps third events with their expertise wants, whether or not customer support, administrative, monetary, tech, operations, advertising and marketing, gross sales, or tech help. Openings on their web site are all the time altering, however most positions are full-time employment, and so they do supply a wide range of advantages.
13. BroadPath
BroadPath hires W2 workers to work on customer support initiatives that normally final six to 9 months. Coaching for every undertaking is mostly two weeks, and it’s paid. BroadPath additionally provides workers with all the laptop gear wanted to carry out their jobs. Certified candidates ought to have a highschool diploma or GED and one 12 months of customer support expertise. Workers are eligible for medical advantages after one 12 months of employment.
14. Capital One
Capital One hires all kinds of distant customer support jobs, together with buyer care brokers and concierge managers. Most of their positions are open nationwide, and so they present aggressive pay and complete advantages for his or her staff members. To find the distant positions on their website, choose the distant possibility from the left-hand sidebar.
15. Carnival
Carnival often hires digital trip planners to assist clients with their journey plans, questions, and considerations. You will need to have a devoted cellphone line and quiet workplace house to work.
Learn: Distant Jobs within the Hospitality, Journey, and Tourism Industries
16. Chewy
Chewy hires customer support associates in sure states to reply inbound cellphone calls and reply questions. A few of their customer support professionals require a pharmacy tech license as you’ll be talking with Chewy’s pharmacy clients; different roles are extra common in nature and don’t require specialised training. Chewy is an equal alternative employer that provides aggressive pay.
17. Chili Piper
One other firm to probe for distant customer support jobs is Chili Piper, a B2B SaaS startup. They’re a completely distributed firm that enables workers the pliability to work from wherever. Additionally they supply all kinds of advantages to workers, together with well being advantages, limitless trip, annual firm retreats, all of the gear wanted to do your job, and extra! You may also join job alerts on their web site, so you may study new job openings in your required job class.
18. Concentrix
Concentrix hires full- and part-time gross sales and repair reps, customer support reps, and tech help reps from 35 states. You’ll want a highschool diploma or GED and one 12 months of customer support expertise for these distant name middle positions. Concentrix gives paid coaching and advantages, however they don’t rent residents from Alaska, California, Connecticut, Washington, DC, Hawaii, Illinois, Maine, Massachusetts, Montana, Nevada, New Jersey, New York, Oregon, Rhode Island, or Washington.
19. Conduent
Conduent is a enterprise providers supplier that provides staffing options for firms. It hires people from everywhere in the world for each in-person and distant occupations in buyer help, undertaking administration, IT, information processing, gross sales, accounting, inside providers, and safety. It has each full- and part-time positions, and a few roles rent entry-level employees. When you take pleasure in dealing with buyer inquiries, Conduent is a superb place to begin your distant job search.
20. Connexus
One other firm that hires customer support expertise to make money working from home is Connexus. They’ve each full-time and part-time openings, and so they even have roles for bilingual French and Spanish audio system. Whereas they like candidates with customer support expertise, it’s not required. Additionally they supply all kinds of advantages, together with the power to receives a commission every day.
21. CVS Well being
CVS Well being hires make money working from home name middle customer support representatives. You will need to stay inside 75 miles of a coaching facility and have not less than six months of expertise. CVS gives aggressive pay, paid coaching, and advantages.
22. DISH
DISH, which owns Sling, OnTech, DISH Wi-fi, and Increase Cellular, hires customer support associates, customer support representatives, tech help, and extra! They rent in 28 completely different states, and full-time positions include intensive advantages, together with all of the gear you have to begin. To qualify for these positions, you should have a highschool diploma and 6 months of customer support expertise.
23. Uncover
Uncover hires distant customer support brokers and bilingual brokers. They’ve day, evening, and weekend shifts accessible. Positions include many advantages, together with paid coaching, paid day off, tuition reimbursement, well being advantages, and extra. They do desire prior customer support expertise, however are prepared to coach and rent candidates with the suitable persona.
24. Enterprise Holdings
Enterprise Holdings, which homes Enterprise Hire-A-Automotive, Alamo Hire-A-Automotive, and Nationwide Automotive Rental firms, gives make money working from home positions for reservation gross sales representatives. The hourly pay charge begins at $16.50 per hour, plus a aggressive fee construction.
25. Precise Sciences
Precise Sciences hires distant buyer care specialists to supply cellphone help to well being care suppliers, sufferers, and most of the people. This place requires a highschool diploma or GED and 4 years of associated expertise. These positions are full-time and include advantages.
26. Foundever
Foundever hires home-based name brokers in 45 nations worldwide to reply inbound calls. In contrast to many different name middle jobs, you’re employed as an worker, not an impartial contractor, at Foundever. This place gives aggressive pay, well being, and retirement advantages, in addition to profession development alternatives.
27. Gabbyville
Gabbyville hires full- and part-time digital receptionists within the US. They provide versatile hours (5:00 am EST-5:00 pm PST Monday-Friday). If you wish to work for Gabbyville, ship your resume to [email protected]. You need to have wonderful communication abilities and prior administrative, customer support, or receptionist expertise.
28. HealthMark Group
When you’re in search of an organization that values variety and inclusion, take a look at HealthMark Group. They rent workers, primarily in Texas, for distant customer support, medical document processing, information entry, and extra! Positions are full-time and supply all kinds of advantages. Many positions are entry-level and don’t require any prior expertise! You may also be a part of their expertise neighborhood and get new job alerts. Join on their web site together with your first identify, final identify, e-mail tackle, and cell phone quantity, or sign up via your Fb, Google, or LinkedIn profile.
29. Hilton
Hilton hires reservation gross sales specialists and buyer care coordinators. You will need to have wonderful communication abilities, persuasive gross sales means, and customer support expertise. Hilton gives an intensive advantages bundle, base pay, and efficiency incentives for high performers.
30. Holland America
Holland America hires make money working from home cruise consultants to advertise and promote cruises via outbound calls. Should reside in one of many following states: Washington, Oregon, Colorado, or Nevada, to be thought-about for employment. Positions are full-time and include beneficiant advantages like paid day off, well being protection, journey perks, 401(okay), and extra.
31. HotelTonight
HotelTonight often hires distant customer support reps in 14 states to assist clients resolve points. You will need to have not less than one 12 months of name middle expertise. This place consists of advantages like medical, dental, 401(okay), and journey perks.
32. HSN
HSN, a part of the QVC Group, hires make money working from home customer support and order specialist reps. Though you’ll be working remotely, positions are location-dependent (most in Florida). You will need to have a highschool diploma or GED and former expertise.
33. Kelly Providers
Kelly Providers is a staffing company that provides distant customer support and tech help positions. Candidates ought to have a highschool diploma or GED, wonderful communication abilities, and not less than six months of customer support expertise.
34. Lincoln Monetary Group
Lincoln Monetary Group hires web site technical help representatives, customer support associates, bilingual customer support representatives, and extra. Positions are location-dependent, however some don’t require any expertise, making them excellent for highschool and school grads. Positions are full-time work alternatives, and so they do include intensive advantages.
35. LiveXchange
LiveXchange, previously ContractWorld, hires impartial contractors from all over the world to supply customer support for firms like Pizza Hut, L’Oréal, and KFC. With this at-home alternative, you’re paid per name with common earnings between $8 and $16 per hour. Bear in mind that LiveXchange fees a $75 charge for his or her agent entry course, a month-to-month $29 software program licensing charge, and a $4.95 month-to-month cost processing charge. Personally, I believe these charges are extreme, particularly because you’ll should pay self-employment taxes too.
36. LiveOps
LiveOps hires impartial contractors within the following states: AK, AL, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY for customer support, gross sales, and insurance coverage roles. With this chance, you may set your personal schedule and earn an hourly pay charge. LiveOps contracts with firms like Murad and ProFlowers.com. Brokers should pay a $25 charge for a prison background test earlier than contracting with firms.
37. Miaplaza
Miaplaza hires customer support suppliers to work together with clients on the cellphone, chat, e-mail, and social media channels. For these make money working from home positions, candidates will want not less than two years of customer-facing expertise, a typing velocity of 55 WPM, and proficiency with technical instruments. They provide aggressive pay, complete advantages, and a wide range of schedules, as their hours of operation are from 7:00 AM to 11:00 PM ET.
38. Neiman Marcus
Neiman Marcus hires seasonal buyer care cellphone associates to supply gross sales and repair help to clients. You will need to have one 12 months of name middle expertise and reside in Texas, the place you’ll be required to attend an onsite coaching. They normally begin hiring in August or September for these seasonal positions.
39. NexRep
NexRep hires work from home brokers for inbound gross sales, outbound gross sales, and buyer care positions. Many positions supply an hourly base pay with fee alternatives. In these roles, you’ll work as an impartial contractor, not a W-2 worker. NexRep hires for firms like Crimson Bull, Priceline, GrubHub, and extra. NexRep doesn’t rent within the following states: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, WA, and WI. You’ll have to pay for a $25 prison background test earlier than you start.
40. Nordstrom
Nordstrom often hires work from home buyer care specialists. These full-time positions include nice advantages like medical, dental, imaginative and prescient, merchandise reductions, and a 401(okay) plan. They have a tendency to begin hiring in August and September as a result of elevated demand throughout the vacation season.
41. Omni Interactions
Omni Interactions hires impartial contractors from the US, the Philippines, Guatemala, Mexico, and Puerto Rico to supply customer support and help through cellphone, e-mail, chat, and social. You will have full management over your schedule with these roles, and positions pay between $14 and $20 per hour. You need to have wonderful communication abilities, a private laptop, and a hardwired high-speed web connection.
42. PhoneBurner
PhoneBurner hires full-time buyer help reps to reply inbound calls, emails, and chats. The compensation ranges from $17-$20 per hour, and you should have two years of expertise in tech help.
43. Robert Half
Whether or not you’re trying to find everlasting employment, non permanent work, or contract work, Robert Half has all kinds of distant alternatives for customer support specialists. Along with customer support jobs, in addition they have distant alternatives in digital advertising and marketing, finance, authorized, provide chain, know-how, and extra. Simply click on on the distant jobs toggle and choose town you’re situated in to search out the distant jobs in your native space.
44. Smith.ai
Smith.ai hires full- and part-time digital receptionists and buyer engagement specialists from the US and Mexico to reply calls, take messages, e-book appointments, and extra. You will need to have wonderful communication abilities and be capable of kind 40 WPM. Beginning pay for US brokers is $15 per hour, and full-time positions include advantages. Smith.ai operates one year a 12 months, 7 days per week, 24 hours a day, which suggests there are lots of completely different shift choices accessible.
45. Assist.com
Assist.com hires distant customer support representatives to supply tech help. They provide a variety of advantages, like paid coaching, medical insurance, PTO, a pay-for-performance bonus program, and extra. You will need to have not less than one 12 months of expertise, be capable of kind 40 WPM, and have wonderful communication abilities.
46. Sutherland
Sutherland hires digital customer support representatives, tech help, and gross sales reps. With these roles, you have to have a highschool diploma or GED, though some positions require the next degree of training. They provide paid coaching, advantages, and W2 employment, and so they rent in all states besides Hawaii and Alaska.
47. Teleflora
Teleflora hires seasonal (normally earlier than Christmas, Valentine’s, and Mom’s Day) work from home brokers to help with inbound orders and calls. This function requires a landline, a PC (no Macs allowed), and primary information entry abilities.
48. TeleReach
TeleReach is business-to-business advertising and marketing, that means you aren’t promoting merchandise through chilly calling. As an alternative, you’re calling companies in search of the providers and merchandise it’s important to supply. To work with TeleReach, you should have a landline and endure a coaching course of. You possibly can earn between $35K-$85K yearly, relying on the variety of calls and gross sales you make.
49. The Cigna Group
The insurance coverage firm, Cigna, hires distant customer support representatives, customer support advocates, customer support consumption representatives, and extra. Positions are location-dependent, and so they require a highschool diploma or GED, wonderful communication abilities, and a ardour for offering stellar customer support. Full-time jobs include all kinds of advantages.
50. TTEC
TTEC hires world associates for customer support, gross sales, and technical help through cellphone, chat, and social media. These positions embrace paid coaching and advantages. TTEC doesn’t rent people from California, Hawaii, or Alaska. Candidates in Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. can be thought-about for particular conditions. Candidates will need to have a highschool diploma or GED and not less than six months of expertise.
51. U-Haul
U-Haul hires part-time gross sales and reservation representatives to assist clients. Throughout busy instances of the 12 months, hours might differ, however for probably the most half, the schedule is versatile. You will need to decide to a four-week coaching program and have grasp of geography.
52. UnitedHealth Group
The healthcare insurance coverage firm UnitedHealth Group hires distant customer support representatives, bilingual customer support representatives, gross sales help reps, and customer support supervisors. These positions require a highschool diploma or GED and one 12 months of customer support expertise, and they’re location-dependent. Full-time jobs include advantages.
53. Unum
Unum hires distant customer support representatives to assist clients with medical insurance. You should be situated within the jap or central time zone. These positions include paid coaching and many advantages. To search out these positions on their profession portal, seek for the key phrase “distant.” Candidates will want a highschool diploma or GED and related expertise.
54. Verizon
Verizon hires distant customer support representatives in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Minnesota, New Mexico, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, and Washington. Whereas brokers work remotely, you could want to sometimes attend onsite conferences and coaching, therefore the situation requirement. Verizon offers employees with a pc, phone, headset, relevant software program, cables, and a month-to-month stipend for his or her web connection.
55. Vivint
Vivint hires people for make money working from home tech help roles. You’ll reply inbound buyer calls to supply tech help and customer support on this place. Should stay inside a 100-mile radius of certainly one of their coaching facilities. Beginning pay is $16.25 per hour and comes with medical insurance, paid day off, 401(okay), and extra.
56. Williams-Sonoma
Williams-Sonoma hires distant customer support representatives to have interaction with clients through cellphone, chat, and e-mail. These work from home jobs pay $15 per hour and include reductions on merchandise, well being care, and dental advantages, and a 401(okay). You will need to be capable of work 30-50 hours per week; paid coaching is included.
57. Working Options
Working Options hires impartial contractors for distant customer support, gross sales, and help. Relying on which program you’re engaged on, brokers can earn as much as $19 per hour plus bonuses and additional commissions. Working Options doesn’t rent people from California, New York, Pennsylvania, or Washington.
58. Wrrk
Wrrk has distant customer support jobs the place you’ll help clients through cellphone, chat, and e-mail. You will need to reside in Texas, Colorado, Arizona, Georgia, Ohio, Pennsylvania, Louisiana, Missouri, North Carolina, Kentucky, Nebraska, Washington, or Oklahoma, and have one 12 months of expertise. It is a W2 place with well being advantages.
59. Xerox
Xerox hires for a lot of make money working from home positions, however their cellphone jobs include distant help specialists, tech help, and buyer care specialists. Positions are full-time and include many advantages, together with studying and improvement alternatives.
60. Zapier
Zapier is a completely distant automation firm that hires workers from all over the world. They rent for a lot of positions, comparable to enterprise operations, engineering, finance, HR, advertising and marketing, and customer support. In these distant positions, you’ll earn aggressive wages and obtain all kinds of advantages like healthcare, retirement, a house workplace setup, and an expert improvement finances.
One other Solution to Get Paid to Discuss on the Telephone
There may be one different option to make money working from home on the cellphone: being a cellphone actress! Sure, I’m speaking about PSO jobs (cellphone intercourse operator jobs). I don’t cowl this occupation on the web site. Nevertheless, if that is one thing that pursuits you, you may seek for these distant jobs on Google. Simply bear in mind that there are cellphone intercourse operator scams on the market. The Penny Hoarder has some useful ideas for locating a PSO job with out getting scammed right here.
Distant Buyer Service Jobs Wrapup
One final word about working from the consolation of your house as a customer support agent. Though there are tons of legit on-line customer support jobs, you continue to should be on the alert for scams. Many authentic firms are coping with recruitment and impostor scams, so all the time be sure you do your due diligence earlier than making use of.
You probably have wonderful communication abilities and luxuriate in speaking with others, there are many firms in search of cellphone employees! Discover the businesses on this record, and when you want extra distant job leads, take a look at the Distant Job Listing!
Do you have got a distant customer support job? Which firm do you’re employed with? Drop us a word; we’d love to listen to from you!
Initially printed March 7, 2017. Content material up to date Could 2025.
