Are you questioning what kinds of digital roles American Categorical presents? Then, maintain studying! Now we have all the small print on American Categorical work at home jobs, together with occupations, advantages, worker testimonials, and extra!
American Categorical is well-known for its rewards, bank cards, and banking merchandise. The corporate has been round since 1850, however you could discover there are not any bodily brick-and-mortar areas. It is because all accounts are opened and operated on-line, that means there are a lot of hybrid and work at home job alternatives.
In the event you’re searching for a distant job that welcomes teamwork, encourages development, and supplies a fantastic schedule with advantages, contemplate becoming a member of #TeamAMEX (as the corporate likes to name it!).
Study extra about American Categorical work at home jobs on this overview.
American Categorical work at home jobs overview
American Categorical is an equal alternative employer that gives many work at home job alternatives throughout a number of departments, comparable to customer support, finance, advertising and marketing, and operations.
As a part of this numerous international neighborhood, you’ll have the possibility to work just about in sure roles, offering essential help and help to clients worldwide. This chance will let you construct priceless abilities and experience within the quickly rising subject of digital customer support.
It doesn’t matter what function you select, by becoming a member of their workforce, you possibly can benefit from the flexibility and luxury of working from your individual dwelling whereas nonetheless being related to a various and supportive work atmosphere.
American Categorical presents an inclusive, forward-thinking atmosphere for workers. It was named a Nice Place to Work by Fortune’s 100 Finest Workplaces For Millennials.
The corporate does extra than simply prepare workers to offer the world’s greatest buyer expertise. Their mission additionally displays the corporate’s values of rising new leaders whereas providing clients this top-notch service.
To attain this, workers obtain progressive studying experiences to assist them construct new abilities, attain profession objectives, and extra.
For a lot of distant jobs, you possibly can select from varied versatile shifts that meet your choice, whether or not evenings, weekends, or core hours in the course of the work week.
American Categorical additionally supplies aggressive advantages, so that you’ll get medical insurance coverage, paid day off, and extra. Seems like a fantastic alternative on your subsequent distant job, proper?
Concerned with distant finance positions? Potential workers ought to take a look at this put up on the greatest distant banking jobs!
American Categorical work from Residence occupations and {qualifications}
So, what are among the work at home jobs that American Categorical presents, and how will you apply? Right here’s an summary of among the distant jobs you possibly can anticipate from this firm.
Buyer Service positions
In case you have glorious communication and problem-solving abilities, American Categorical hires distant buyer care professionals to take a gentle stream of buyer calls, reply questions, and resolve buyer queries.
Digital buyer care professionals put the corporate’s highly effective backing promise into motion by answering incoming calls from AMEX members to deal with buyer inquiries and supply options and proposals to raised serve them.
American Categorical supplies coaching for name procedures, compliance, correct dealing with of delicate card member info, and extra.
Distant customer support representatives will constantly enhance their key promoting abilities and understanding of shoppers’ must construct rapport and higher serve them whereas selling buyer loyalty.
Versatile shifts can be found in the course of the hours of operation for this place: Monday by Sunday, 7 am to 1 am ET. Additionally, American Categorical will cowl the month-to-month connection prices on your telephone line and web.
Necessities:
- A highschool diploma or GED (a bachelor’s diploma is most popular)
- Customer support expertise (2 years+) with distinctive listening and written and verbal communication abilities that may let you work with all kinds of personalities and communication kinds
- Expertise with home-based digital customer support
- Earlier expertise in a consultative gross sales atmosphere
- To be self-motivated and capable of multitask in a distant work atmosphere
- Fundamental pc abilities
- Capacity to work night time and weekend shifts
- Technical necessities: Safe dwelling workplace free from distractions, dependable web with speeds as much as 25 Mbps obtain x 5 Mbps add speeds, devoted telephone line, and a noise-canceling telephone headset
Distant Journey and Way of life Guide
In the event you like to journey and use rewards playing cards for perks, you’d in all probability take pleasure in working remotely as a journey and life-style advisor for American Categorical. Consultants assist Premium Card Members benefit from their card advantages through the use of them to plan and guide unforgettable journeys and experiences.
On this American Categorical work at home job, you possibly can contemplate your self a model ambassador. You’ll present experience on the unique applications and premium perks AMEX presents. You’ll assist guide home flights, resorts, rental automobiles, and extra to assist members save and construct model loyalty long-term.
Necessities:
- Gross sales expertise and consultative abilities
- Robust time administration and multitasking abilities
- information of journey and world geography
- Working nights and weekends could also be required, as the cardboard member companies division is open 24/7
Software program Developer/Huge Information Engineer (newbie)
In the event you’re new to coding and creating software program, this might be an excellent distant place for you. AMEX hires entry-level software program builders to assist construct next-generation apps and use the AI capabilities of its software administration platform to guard clients from fraud and enhance their total expertise.
This place contributes to designing, creating, troubleshooting, debugging, and evaluating software program programs to fulfill clients’ wants.
Necessities:
- Bachelor’s diploma or increased in Laptop Science or a associated self-discipline
- Newbie-level potential in software program growth, comparable to coding assignments
- Arms-on expertise with software design, software program growth, and testing
- Programming information of Python and shell scripts is a plus
Info Safety Analyst
On-line safety is important to American Categorical and its clients. On this function, you’d be answerable for working with the remainder of the tech workforce to deliver ahead ground-breaking and numerous concepts that assist run the digital programs, companies, and merchandise the corporate creates.
This place includes working with safety controls, understanding compliance and knowledge safety threat administration, and extra.
Generally, this place is hybrid, that means you possibly can work at home just a few days per week, however it’s essential to reside close to the native AMEX workplace and be capable to come to work as wanted.
Necessities:
- Minimal 5 years of hands-on expertise in deployment and operation of large-scale implementation of CyberArk Privileged Entry Safety (CorePAS) answer
- Arms-on expertise in dealing with service operations, incident, and downside administration in large-scale and geographically disparate environments
- Information in deployment and operation of Software Id Supervisor (AIM) options, together with Conjur (most popular)
Advertising Analyst
In case you have an eye fixed for developments and a ardour for metrics, a advertising and marketing analyst place could also be excellent. On this function, you’ll monitor trade developments, help in enterprise insights, and associate with the advertising and marketing workforce to help new and current campaigns.
This place is well-suited for somebody who can work nicely with totally different folks and work kinds. Relying on enterprise wants, these positions might name for a hybrid work mannequin, with in-person days easing collaboration with colleagues.
Necessities:
- Bachelor’s diploma in enterprise, advertising and marketing, or a associated subject
- Skilled challenge administration and organizational abilities
- Robust information of PowerPoint and Excel
- Earlier expertise in advertising and marketing or commercial roles
- Enthusiasm for brand new digital developments, funds innovation, and performance-based advertising and marketing
- Works nicely with workforce members
- Glorious analytical and communicative abilities
Digital Advertising Affiliate
Digital advertising and marketing associates reside and breathe digital media. This function includes creating, managing, and offering metrics for digital advertising and marketing campaigns. You’ll combine new methods to additional firm attain, enhance model consciousness, and market new initiatives.
This is without doubt one of the greatest versatile jobs for these brimming with new concepts, creativity, and progressive pondering. Your function might differ relying in your strengths, with associates specializing in e-mail advertising and marketing, social media, paid search, and extra.
There are potentialities for each hybrid and totally distant positions on this sector.
Necessities:
- A bachelor’s diploma in advertising and marketing, communications, or a associated subject
- Expertise working in digital media and advertising and marketing
- Robust information of PowerPoint and Excel
- Glorious communication and storytelling talents
- Information of content material administration programs, social media instruments, and Google Analytics
- Willingness to collaborate and work as an enthusiastic workforce member
- A mix of robust creativity and analytical abilities
American Categorical work at home advantages
Working remotely with this firm comes with the identical glorious advantages and development alternatives that American Categorical is understood for, making certain you’ve gotten a promising profession forward of you.
How a lot you earn relies on your place with American Categorical. In accordance with a job posting on the corporate’s website, a customer support agent can earn $20-$33 per hour plus bonuses and advantages.
Different jobs that require extra expertise or technical experience pay extra. For instance, the Info Safety Analyst and Software program Developer positions pay $85,000 to $150,000 yearly, plus bonuses and advantages.
A full-time place at American Categorical presents a protracted listing of advantages, together with:
- Well being, life, dental, and imaginative and prescient insurance coverage
- Lengthy-term incapacity insurance coverage
- Pay as you go authorized help
- Severance pay
- Supplemental unemployment
- 6% Firm Match towards retirement financial savings applications
- Free monetary teaching and monetary well-being help
American Categorical opinions
Staff have a tendency to present a constructive total ranking when requested what it’s wish to work for American Categorical. On Certainly, workers gave the bank card firm 4.1 stars out of 5. On Glassdoor, workers rated American Categorical 4.1 out of 5 stars (with 16,000+ opinions!).
General, constructive reviewers say their job pays nicely, and so they like the advantages, together with plenty of trip time. One other perk that workers respect is the opportunity of shifting into new roles and advancing their careers inside the firm.
Right here’s what one worker needed to say about working for American Categorical:
American Categorical has been a pleasure to work for. Their advantages and work tradition has been nice, and I’ve no complaints to levy apart from not with the ability to take private time throughout coaching. That is normal in any respect the businesses I’ve labored for and is comprehensible.
Some workers say they had been working extra hours than they most popular, which affected their work-life stability, whereas others felt stress to fulfill the month-to-month metrics for incentives.
General, employees say it’s a fast-paced atmosphere, however AMEX supplies plenty of coaching and help to assist folks turn out to be profitable.
Professionals and cons
In the event you’re evaluating a possible job alternative with American Categorical, right here’s a fast breakdown of among the benefits and downsides that workers report:
Professionals:
- Number of profession alternatives and talent for profession development
- Aggressive pay and advantages
- Versatile hours
- Do business from home
- Prolonged coaching
- Supportive management
- Firm tradition promotes variety
Cons:
- Advantages is probably not accessible for part-time workers.
- It’s possible you’ll not obtain bonuses or incentives in case you aren’t one of many prime performers.
- It’s possible you’ll be required to offer your individual pc gear.
How one can discover American Categorical work at home jobs
You may view job listings in a number of other ways – use any of those websites that will help you discover and land your distant work place with American Categorical:
Does American Categorical supply positions that don’t require expertise?
Whereas some positions at American Categorical might require prior expertise, additionally they supply entry-level distant job alternatives.
These choose roles are sometimes in buyer care, gross sales roles, or apprenticeships in different departments. It’s important to completely learn every place’s job necessities and {qualifications} to find out in case you’re an excellent match.
Alternate options to American Categorical WFH jobs
American Categorical is a good firm that values variety and inclusion, and it presents workers a wide selection of advantages. Nevertheless, they could or might not have openings if you’re looking for a digital job. In the event you’re searching for comparable work at home alternatives, take a look at the businesses beneath.
Closing ideas on American Categorical work at home jobs
So, is an AmEx profession best for you? It definitely could be! There are all kinds of positions accessible, lots of that are totally distant. With a really stable 4.1 ranking on Glassdoor, workers seem to benefit from the variety, tradition, values, and work-life stability the corporate presents.
Concerned with making use of? Check out the American Categorical careers web page for the newest job postings and alternatives! You too can discover new distant job openings on The Work at Residence Girl’s job board.
Initially printed on December 5, 2022. Content material up to date January 2025.
