At the moment, we’re taking a deep dive right into a Concentrix work from home place with solutions to your high questions, firm tradition insights, and extra.
Are you on the lookout for a secure and dependable make money working from home job? For those who can kind nicely, talk successfully, and luxuriate in serving to others resolve issues, you seemingly qualify for a make money working from home customer support job. Whereas not all work-from-home jobs are equal, one of many high firms to contemplate is Concentrix.
Concentrix is usually hiring for his or her make money working from home customer support crew, together with different distant positions like IT, gross sales, HR, and operations. They provide part-time and full-time jobs with advantages throughout the US.
Right here’s what you’ll must know if you wish to begin working from residence for Concentrix.
What sort of firm is Concentrix?
For those who’ve by no means heard of Concentrix earlier than, don’t fear. This firm has been round because the early 2000s; they supply world enterprise providers like buyer engagement and enterprise efficiency enchancment.
Concentrix has over 80 Fortune 500 purchasers and does enterprise in a number of international locations. Some could take into account this firm a jack of all trades, seeing how they provide totally different options like buyer engagement providers, gig work, finance and accounting, advertising options, and extra.
Merely put, this firm’s objective is to assist purchasers carry out higher and have interaction with their prospects on a deeper stage.
Are Concentrix work from home positions legit?
When looking for distant work, it’s good to be cautious of on-line recruiting scams.
Whereas Concentrix might not be as well-known as different make money working from home customer support choices like Amazon or American Categorical, they’re nonetheless a legit firm with an excellent repute.
The corporate has a 3.9-star ranking on Glassdoor and almost 40,000 evaluations on Certainly from staff.
Whereas they supply many various providers, their make money working from home profession division is what we are going to give attention to on this publish. Concentrix’s trendy options make it a high firm to work for when contemplating make money working from home customer support, gross sales, HR, IT, or operations.
Concentrix work from home customer support place overview
As an alternative of working in a conventional name heart setting, Concentrix has an intensive make money working from home program the place you’ll be able to present buyer help remotely. Customer support brokers are liable for answering calls which may contain billing questions, making adjustments to providers, canceling providers, troubleshooting, or different inquiries.
Concentrix presents paid coaching and worker advantages. At present, they rent in 35 states, so whereas the place is distant, there will probably be totally different software pages and kinds relying on the state by which you reside.
Necessities
To change into a make money working from home customer support agent with Concentrix, you want a highschool diploma or GED, a PC, and high-speed web service. Concentrix will check your pc and web connection throughout the software course of. You can even work from a laptop computer, but it surely should be hard-wired whilst you’re working.
Among the different necessities embrace:
- Pc monitor between 17 and 21.5 inches
- Quiet distraction-free workspace
- Landline or cellular phone
You might also must get a headset, flash drive, and twin displays after you have been supplied a place.
Best candidates for Concentrix work from home positions
Past the necessities listed within the job description, a Concentrix work from home job requires a selected set of traits to succeed.
Conentrix values:
- Efficient communicators
- High quality problem-solving expertise
- Consolation in adapting to new applied sciences
- Adaptable to vary
- Potential to empathize with buyer issues
- Prior expertise in customer support (most popular)
For those who maintain these qualities and an enthusiasm for the place, it doesn’t matter the place you’re in your profession path. In reality, this might make an excellent first job for somebody getting into the skilled workforce. The corporate can supply the steerage and expertise it’s worthwhile to assist your profession development.
Schedule
Concentrix requires that you’re obtainable seven days every week, however you gained’t work every single day. Schedules differ and are mentioned throughout the interview. Needless to say it’s possible you’ll be offering customer support for a few of Concentrix’s purchasers, so the schedules they want will rely on that firm’s customer support hours.
Full-time and part-time alternatives can be found.
How a lot do Concentrix work from home jobs pay?
The beginning pay fee for distant customer support jobs at Concentrix is between $15 and $20, and the pay fee is not going to be beneath the relevant minimal wage.
Worker advantages like medical health insurance, retirement, and paid time without work are additionally included for staff with greater than 30 hours per week.
What’s it wish to work for Concentrix?
Questioning what it’s wish to work for Concentrix? I’ve scrolled by evaluations on Certainly and Glassdoor, and for probably the most half, individuals discover it to be a laid-back and secure make money working from home job.
With Concentrix, there are alternatives for development and development that may improve your wage, even throughout the first yr. Since Concentrix is world and works with so many consumers, they provide all kinds of shifts to satisfy your scheduling wants.
This implies you don’t have to enroll to work the everyday 9 to five schedule if that doesn’t be just right for you.
Professionals and cons
As with all make money working from home jobs, working as a customer support consultant with Concentrix has its perks and disadvantages. Be sure you take into account the professionals and cons that can assist you determine if this place is best for you.
Professionals
- Work remotely and ditch the day by day commute.
- Solely a highschool diploma or GED is required.
- Paid coaching is supplied.
- Above minimal wage hourly pay
- Advantages are supplied if you happen to work a sure variety of hours every week.
- Versatile shifts can be found.
Cons
- Should be obtainable seven days every week.
- You’ll have to buy among the required gear to get began by yourself. (Concentrix didn’t make it clear in the event that they offer you any of the required gear or pay a stipend.)
- Whereas jobs are extensively obtainable, they at present aren’t being supplied in each state.
The right way to apply
Making use of to make money working from home for Concentrix is simple. Simply click on right here to view obtainable positions and see if there are alternatives in your state. Click on the ‘Apply Now’ button and both apply with LinkedIn or by their on-line system.
You can even ship a resume to [email protected]. Nevertheless, I believe it will be simpler to use on-line by their system so you’ll be able to hold observe of your software and the place you’re in every step of the hiring course of.
Is it onerous to get employed at Concentrix?
Concentrix has a ton of alternatives for at-home positions. However with extra of us on the lookout for distant work, there’s additionally loads of curiosity of their roles.
With that mentioned, their beginning compensation isn’t aggressive, which makes it extra attainable to these getting into the sphere.
For those who meet the {qualifications}, align with their firm tradition, and are available ready to showcase your strengths, there’s a superb probability that yow will discover a task with Concentrix.
What ought to I anticipate within the Concentrix recruiting course of?
The recruitment course of for Concentrix work from home positions is thorough however easy.
- Utility: Submit a web based software by the Concentrix profession web site. Ensure to regulate your resume and canopy letter to suit the job description.
- Digital Evaluation: Subsequent, you’ll be invited to finish a digital evaluation to judge your expertise and see if you happen to’re appropriate for the place.
- Further Assessments: You could be required to take an extra evaluation to indicate particular expertise, relying on the function you’re making use of for.
- Interview: When you’re shortlisted, you’ll be invited to an in-person or digital interview.
- Provide Letter: If all goes nicely, you’ll obtain a proposal letter!
Ideas for Acing the Recruiting Course of
Recruiting might be irritating for even probably the most skilled professionals. Listed here are a couple of steps to flying by Concentrix work from home recruiting.
Analysis your function
Confidence comes from data. Rigorously overview the job description for the place you’re making use of for, highlighting how your talent set matches these necessities.
You’ll additionally need to do a little analysis about Concentrix’s core values and firm mission. Observe that they’re targeted on environmental initiatives by their “One Earth, One Concentrix” program.
Follow responses
When interviewing for customer support roles, there’ll seemingly be a role-playing ingredient. Follow this forward of time, researching how you can deal with particular issues and de-escalate conflicts.
It is a probability to indicate your problem-solving expertise (with a little bit of a leg-up). Adapt practiced responses in real-time all through your interview.
Present your ardour
Bear in mind to indicate enthusiasm for the function all through every step of the recruitment course of.
Spotlight the way you personally relate to their firm and their mission. Ask considerate questions that showcase your ardour.
Observe Up
Lastly, bear in mind to observe up along with your recruitment supervisor to thank them for his or her time and present your enthusiasm for the function.
Conclusion
That wraps up my Concentrix work from home overview. For those who’re considering different related make money working from home customer support alternatives, try this publish as nicely!
Initially revealed January 11, 2021. Content material up to date January 2025.
